Have you checked out our FAQs sectionGet in touch

You may find the answer to your question in there. 

Otherwise feel free to get in touch, we're happy to help!

You can speak to one of our lovely Supporter Care advisors on 020 7793 4594 or fill out the form below.

WaterAid and WaterAid Trading will use your personal details to communicate with you in the ways you have agreed to, and as explained in our Privacy Policy. We may use the information you share with us and background information about you that we obtain from publicly available sources to carry out analysis (sometimes using suppliers) to tailor our communications to be more appropriate and relevant to your interests. You can withdraw your consent at any time. To change your preferences, or request to stop receiving communications please contact us on 0207 793 4594 or at supportercare@wateraid.org. For full details, including information about your privacy rights, see our Privacy Policy at shop.wateraid.org/pages/privacy-policy.